Do you have questions about your bill or would you like to discuss the differences between Pre-Pay and Post-Pay Electricity Service? A TruSmart Energy Smart Support Specialist is ready to help. Give us a call at 855 TRU-SMART (855-878-7627). TruSmart Energy is available to take your call 7:30am - 7pm Monday through Friday and 8am - 2pm on Saturday. The customer service queue is closed on Sundays.

EMAIL:
SmartSupport@TruSmartEnergy.com

CORRESPONDENCE AND PAYMENTS:
TruSmart Energy
3100 Richmond Ave, Suite 405
Houston, TX 77098

EMERGENCIES AND OUTAGES:
Emergencies and Outages are addressed by the Transmission and Distribution Service Provider in your area regardless of who your Retail Energy Provider is. For emergencies and outages, 24 hours/7 days a week, please contact: