Customer Support



Have a question for our Smart Support Team?
Contact us by filling out the form below and a Customer Support Specialist will contact you shortly.





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Do you prefer speaking with a Smart Support Specialist directly?
Call (855) TRU-SMART (855-878-7627) to speak with a Customer Support Specialist now.

Do you have questions about your bill or would you like to discuss the differences between Pre-Pay and Post-Pay Electricity Service? A TruSmart Energy Smart Support Specialist is ready to help. Give us a call at 855 TRU-SMART (855-878-7627).


EMAIL:
SmartSupport@TruSmartEnergy.com

CORRESPONDENCE AND PAYMENTS:
TruSmart Energy
3100 Richmond Ave, Suite 405
Houston, TX 77098

EMERGENCIES AND OUTAGES:
Emergencies and Outages are addressed by the Transmission and Distribution Service Provider in your area regardless of who your Retail Energy Provider is. For emergencies and outages, 24 hours/7 days a week, please contact:

ONCOR CENTERPOINT AEP CP&L TNMP
1 (888) 313-4747 1 (800) 332-7143 1 (888) 218-3919 1 (888) 866-7456